Terms & Condition

Introduction & Acceptance

These Terms of Use set out the terms and conditions for use of the OTOECOM website (courses.otoecom.com) (the "Website") and any content, public forums, or services offered on or through the Website and/or through any mobile application(s) (the "Application") (collectively referred to as the "Platform").

These Terms of Use apply to end users of the Platform (referred to as "Learners", "You", "Your"). These Terms of Use, including the Privacy Policy and any other terms and conditions published on the Platform or communicated to you from time to time (collectively referred to as the "Agreement"), define the relationship and responsibilities between You and the Creator (as defined herein) in using the Platform. Your access to the Platform is subject to Your acceptance of this Agreement. Hence, please take Your time to read this Agreement.

When we speak of "Creator", "We", "Us" and "Our", we collectively mean OTOECOM being the creator of this Platform and the content, materials and services contained therein.

By accessing this Platform, You are agreeing to be bound by the terms of this Agreement, all applicable laws and regulations. From time-to-time, versions of the above-mentioned policies and terms are made available on the Platform for Your reference and to understand how we handle Your personal information. By using or visiting the Platform and the services provided to You on, from, or through the Platform, You are expressly agreeing to the terms of the Agreement and any other terms that are updated from time to time.

Access and Registration

If You are an individual, You must be at least 18 (eighteen) years of age. If You are between the ages of 13 and 18, You must have Your parent or legal guardian's permission to use the Platform. By using the Platform, You are, through Your actions, representing and warranting to us that You have obtained the appropriate consents/permissions to use the Platform. If You are under the age of 13 years or 16 years (depending on your country of residence), You may neither use our Platform in any manner nor may You register for any content or services offered therein.

To access any Content (as defined below) offered on the Platform, we require You to register for the same by providing Your name and email address. Please read our Privacy Policy to understand how we handle Your information. Further, You may also be required to make payment of a fee to access the Content, if applicable. For more information, please read our "Payments and Refunds" section below.

You represent that the information indicated by You during Your enrolment or registration for any Content on the Platform is true and complete, that You meet the eligibility requirements for use of the Platform and the Content offered therein, and You agree to update us upon any changes to the information by writing to us at the contact information provided in the "Contact Us" section below.

Definition of "Content"

For the purpose of this Agreement, "Content" shall mean and include any course or session (whether pre-recorded or live) published by the Creator on the Platform, including, but not limited to, any reference materials and text files (if any) offered to You as part of the Content.

Public Forums

When You register or enrol for any Content on the Platform, You may also have access to discussion forums that enable You to exchange Your thoughts and knowledge in relation to the Content or its subject-matter, with us and other registrants of the Content (the "Public Forum"). Participating in the Public Forum is completely Your choice and by registering or enrolling for a Content on the Platform, You are not obligated to participate in such Public Forum.

We maintain and reserve the right to refuse access to the Platform or remove content posted by You in the Public Forums, at any time without notice to You, if, in our opinion, You have violated any provision of this Agreement.

Supported / Compatible Devices

To access the Platform and/or view the content on the Platform, You will need to use a "Supported / Compatible Device" which means a personal computer, mobile phone, portable media player, or other electronic device that meets the system and compatibility requirements and on which You are authorized to operate the Platform. The Supported/Compatible Devices to access the Platform may change from time to time and, in some cases, whether a device is (or remains) a Supported/Compatible Device may depend on software or systems provided or maintained by the device manufacturer or other third parties. Accordingly, devices that are Supported/Compatible Devices at one time may cease to be Supported/Compatible Devices in the future. Please ensure that the device You use is compatible with any of the systems/software used on the Platform to access the content/material offered therein.

License to Use

You are granted a limited, non-exclusive license to access and view the Content on the Platform for Your own personal, non-commercial use only. Further, if so allowed on the Platform, You may temporarily download one copy of any downloadable Content (including Creator Content, as defined below) on the Platform for personal and non-commercial transitory viewing only.

This license does not grant You the right to assign or sublicense the license granted under this Agreement to anyone else. Further, You may not:

• Modify, edit or copy the Content, Creator Content or any material made available on the Platform.
• Create derivative works or exploit any material made available on the Platform (including the Content and Creator Content) or any portion thereof (including, but not limited to, any copyrighted material, trademarks, or other proprietary information contained therein) in a manner that is not permitted under the license granted to You.
• Publicly display (commercially or non-commercially) the Content, Creator Content or any material made available on the Platform or otherwise use the same for any commercial purpose.
• Attempt to decompile or reverse engineer any software contained in the Platform.
• Remove any copyright or other proprietary notations from the Content, Creator Content or any material made available on the Platform.
• Transfer any material made available on the Platform to another person or ‘mirror’ the same on any other server.

Definition of "Creator Content"

For the purpose of this Agreement, "Creator Content" shall mean and include any audio files, video files, audio-visual files, images, text materials (including .doc, .docx, and .pdf files) (other than the Content) uploaded or otherwise published on the Platform by the Creator to be accessed by You, including, but not limited to, any such content/material posted by the Creator in any Public Forum.

This license shall automatically terminate if You violate any of these restrictions and may be terminated by us at any time. Upon termination of this license granted to You or Your viewing of any material on the Platform (including Content and Creator Content), You must destroy any downloaded materials in Your possession (whether in electronic or printed format).

Communications & Learner Content

The Platform includes provision and facilitation of Public Forums designed to enable You to communicate with us and other registrants of the Content You have registered for. As stated above, use of these Public Forums is completely Your choice and by registering for a Content, You are not obligated to participate in the Public Forum. However, if You choose to participate, You agree to adhere to the terms specified in the "Code of Conduct" section below and such other terms as may be published on our Platform.

If it comes to our notice that Your conduct is in violation of the terms of this Agreement, then we may terminate or suspend Your access to any Public Forums at any time, without notice, for any reason. You represent and warrant that You own and control all rights in and to any content (including without limitation chats, postings, or materials) uploaded or posted by You on the Public Forums or anywhere on the Platform ("Learner Content"), or that You are licensed to use and reproduce such Learner Content.

We are not responsible for the information that You choose to share on the Public Forums, or for the actions of other users therein. You further understand and agree that You shall be solely responsible for the Learner Content including its legality, reliability, accuracy, and appropriateness, and the consequences of its publication.

Further, if You do post content or submit any Learner Content on the Platform, and unless otherwise indicated by You in writing (emails included) to us, You hereby grant us a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Learner Content throughout the world in any media.

Code of Conduct

You agree to the following code of conduct while using the Platform:

i. Legitimate Usage of the Platform

You agree to use the Platform only for lawful purposes and You are not allowed to use our Platform to engage in any kind of activity that violates any applicable central, state, local, federal or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from India, USA or other countries). Also, You agree that You will not use the Platform in any manner that would disrupt, damage or impair the Platform or access to it, including promoting or encouraging illegal activity such as hacking, cracking or distribution of counterfeit software, compromised accounts, or cheats or hacks for the Platform, and conduct of any form of fraudulent activity.

ii. No Harmful or Dangerous Content

Any content which incites or promotes violence, that may cause physical or emotional harm or that may endanger the safety of any individual or is otherwise objectionable is expressly prohibited on the Platform. The Platform is to be used only for the permitted uses as detailed under this Agreement.

iii. No Hateful or Defamatory Content

We realise that there may be instances when there is exchange of ideas and opinions which is essential in the learning process. While we agree that individuals have the right to voice their opinion, we do not encourage or tolerate any form of hate speech or statements that are libelous, slanderous, threatening, violent, predatory, defamatory, or any statement that incites hatred against specific individuals or groups with respect to but not limited to race or ethnic origin, country, caste, religion, disability, gender, age, sexual orientation or gender identity.

iv. Violent and Graphic Content

Any content, the sole objective of which is to sensationalise, shock or disturb individuals, is not allowed. We do not allow any content that promotes terrorist acts or incites violence, to be uploaded on the Platform in any manner.

v. Harassment and Bullying

We do not tolerate any form of harassment or bullying on the Platform and strive to keep the Platform a safe space to foster learning. Harassment in this case would include, without limitation, abusive videos, comments, messages, revealing someone’s personal information (including sensitive personally identifiable information), content or comments uploaded in order to humiliate someone, sexual harassment or sexual bullying in any form.

vi. Spam

Posting untargeted, unwanted and repetitive content, comments or messages with an intention to spam a Public Forum or otherwise the Platform, and to drive traffic from the Platform to other third-party sites, is in direct violation of this Agreement. Posting links to external websites with malware and other prohibited sites is not allowed.

vii. Scams

Any content uploaded or posted in order to trick others for their own financial gain is not allowed, and we do not tolerate any practices of extortion or blackmail either.

viii. Privacy Violation

Kindly refer to our Privacy Policy to know how to protect Your privacy and respect the privacy of other users.

ix. Impersonation

Impersonating another person, including but not limited to another learner, is not permitted while using our Platform. Impersonation would mean the intention to cause confusion regarding who the real person is by pretending to be them (such as using names, image, documents, certificates etc. not belonging to You or not used to identify You, or pretending to be a company, institute, group etc., by using their logo, brand name or any distinguishing mark).

x. Unauthorized Access or Disabling of Platform

You agree:

• Not to use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other user’s use of the Platform.
• Not to use any manual process to monitor or copy any of the material on the Platform or for any unauthorized purpose.
• Not to use any device, software, or routine that interferes with the proper working of the Platform.
• Not to attack the Platform via a denial-of-service attack.
• Not to attempt to gain unauthorized access to, interfere with, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to or associated with the Platform.
• Not to introduce any viruses, trojan horses, worms, keystroke loggers, malware, or other material which is malicious or technologically harmful to the Platform.

If any violation of the above rules of conduct comes to our notice, then we reserve the right to refuse Your access to the Platform, terminate accounts or remove such violating content at any time without notice to You.

Intellectual Property

We own all information and materials, including Content and Creator Content (in whatever form or media) provided or communicated to You by or on behalf of us, including but not limited to: the Platform, trademarks, trade dress, logos, wordmarks, illustrations, letters, images, ideas, concepts, the layout, design, flow, look and feel of the Platform, logos, marks, graphics, audio files, video files, any software which is owned by or licensed to us, instructions embedded in any form of digital documents and other data, information, or material made available to You by us ("Creator’s Intellectual Property").

Creator’s Intellectual Property, including the copyrights and trademarks contained therein, may not be modified by You in any way. You acknowledge and agree that You do not acquire any ownership rights to Creator’s Intellectual Property by use of the Platform or any part thereof. You acknowledge and agree that the Creator’s Intellectual Property is protected by the applicable intellectual property laws, including international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, and any unauthorized use, reproduction, modification, distribution, transmission, republication, display or performance of the Creator’s Intellectual Property or any component thereof is strictly prohibited.

Feedback

If You submit suggestions, ideas, comments, or questions containing product feedback about any Content, the Platform or any part thereof, either through the Public Forum or otherwise ("Feedback"), then You grant to us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable right (and full right to sublicense), to reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, and display such Feedback in any form. You shall have no intellectual property right in any Content, Platform or any part thereof, as a result of our incorporation of Feedback into any Content or the Platform.

Payments and Refunds

To register or enrol for any Content, You may need to pay a fee as may be applicable (the "Content Fee"). Please refer to our Platform to know the pricing. Payment of such Content Fee shall be processed through third-party payment processors. Your payments may be subject to applicable taxes, so we suggest that You read the terms and policies of such third-party payment processors to understand the same better.

Once You purchase access to a Content on the Platform, the same cannot be cancelled and there shall be no refund of the Content Fee, unless otherwise stated in our Refund Policy.

As stated above, we use third-party service providers to enable You to make payment for purchases made on the Platform. Accordingly, it is hereby clarified that we do not capture and/or store any of Your sensitive personal information. While making payments through such third-party payment gateways/service providers, kindly ensure to read through their terms and conditions.

Free Monthly Zoom Sessions

Enrollment in OTOECOM seller mastery courses (including the Amazon, Flipkart and Meesho seller programmes) may include access to free monthly Zoom sessions. These sessions are designed to provide ongoing support and additional learning opportunities.

We reserve the right to modify or discontinue the free monthly Zoom sessions at any time, at our sole discretion, without prior notice. While we aim to provide valuable ongoing support, these sessions are offered as a complimentary addition and are not guaranteed as part of the course purchase.

The discontinuation of free monthly Zoom sessions will not be a valid reason for refund requests as these sessions are provided as a free, supplementary benefit. We may update these terms and conditions from time to time. Continued use of the course and participation in the Zoom sessions constitutes acceptance of any changes made to these terms.

Lifetime Access & Platform Dependency Clause

You are granted lifetime access to the course content as long as it remains hosted on the Graphy platform. In the unlikely event that Graphy discontinues its services or shuts down, we may not be able to re-host the course on another platform.

If we ever decide to discontinue the course, we will notify You via email. In such a case, You will still retain access to the existing course videos; however, no new updates or additional content will be provided beyond that point.

Disclaimer of Warranties

Without limitation to the foregoing, the Creator provides no warranty or undertaking, and makes no representation of any kind, that the Platform or the services or products offered therein will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free, or that any errors or defects can or will be corrected.

Without limiting the foregoing, the Creator makes no representation or warranty of any kind, express or implied:

• As to the operation or availability of the Platform, or the information, content, and materials or products included thereon.
• That the Platform will be uninterrupted or error-free.
• As to the accuracy, reliability, or currency of any information or content provided through the Platform.
• That the Platform, its servers, the Content, or e-mails sent from or on behalf of the Creator are free of viruses, scripts, trojan horses, worms, malware, time-bombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Limitation of Liability

In no event shall the Creator (OTOECOM) be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Content or any other materials on the Platform, even if the Creator or any authorized personnel of the Creator has been notified orally or in writing of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, so some or all of these limitations may not apply to You.

Where Amazon, Flipkart, Meesho or any other marketplace account is blocked, suspended, penalized, or restricted due to policy violation, seller-side mistake, document issue, product issue, customer complaint, or platform decision, OTOECOM cannot be held responsible for such outcomes.

Indemnity and Release

You shall indemnify and hold harmless the Creator (OTOECOM) and where applicable, its officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Agreement or any document incorporated by reference, or Your violation of any law, rules, regulations or the rights of a third party.

Links to Third Party Websites

OTOECOM has not reviewed all of the sites linked to its Platform and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Creator of such site. Use of any such linked website is at Your own risk.

Our website, courses, emails, or resources may contain links to third-party platforms such as Amazon, Flipkart, Meesho, YouTube, Google, Meta, payment gateways, or other websites. We are not responsible for the content, rules, policies, security, service quality, or actions of third-party platforms. Before using any third-party website or service, please read their terms, privacy policies, and seller policies separately.

Governing Law and Jurisdiction

Any claim relating to the Platform shall be governed by the laws of India (OTOECOM’s home jurisdiction) without regard to its conflict of law provisions. You agree, as we do, to submit to the exclusive jurisdiction of the competent courts at OTOECOM’s home jurisdiction in India.

Miscellaneous

Alteration of Platform or Amendments to the Conditions

We reserve the right to make changes to our Platform, policies, and this Agreement at any time. We will post the new terms with a revision date indicated at the top or, if deemed practicable. You should check our Platform frequently to see recent changes. You will be subject to the Agreement and the policies in force at the time that You use the Platform or any part thereof, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by You). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Waiver

If You breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where You breach these conditions.

Assignment

You may not assign or transfer this Agreement, by operation of law or otherwise. Any attempt by You to assign or transfer this Agreement will be null and void.

Severability

If any provision of this Agreement will be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that this Agreement will otherwise remain in effect.

Events beyond our reasonable control (Force Majeure)

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect Your statutory rights.

Contact Us

If You have concerns or queries regarding this Agreement, please reach out to OTOECOM at:

• Email: hello@otoecom.com
• Phone: +91 9355117757
• Website: courses.otoecom.com
• Address: OTOECOM, New Delhi, India

Trademark & Platform Notice

Earnings & Results Disclaimer

Our ideas, information, tools, or methods do not promise that you will get any results or generate any money with them. We promise that you'll be happy with our instruction. You should be aware that our organisation only provides goods and services for informative and educational reasons.

We do not provide any legal, medical, tax, or other professional advice, and nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future revenues.

Any financial figures mentioned here or on any of our websites are provided for illustrative purposes only and are not intended to represent average earnings, exact earnings, or assurances of current or upcoming performance. Before acting on this or other material pertaining to a change in lifestyle, your business, or your money, exercise caution and always seek the advice of your accountant, attorney, or other professional advisor.